MarketAppClient, Mobile, extension
- How to Set Up Your Steam Account for Purchasing Items on Market.CSGO?
- How to Purchase an Item?
- How to Cancel a Purchase?
- What Are "Purchase Requests" and How Do They Work?
- Can I Purchase Multiple Items at Once?
- What to Do If the Purchased Item Remains in "Status Clarification" or "Trade Stuck" for More Than 10 Minutes?
- How to Set Up Your Steam Account to Sell Items on the Site?
- How to Sell Items
- What is 'Quick Sale' of items, and how does it work?
- What to Do If Trades for Confirmation Do Not Appear When Selling Items?
- What Is the Commission on Sales? Can It Be Reduced?
- What to Do If You Haven't Received Money for Selling an Item?
- Error: “You must enable trade confirmations and the mobile authenticator”
- Error: “You need to first open your inventory in your Steam profile settings”
- Error: “Invalid Trade Link”
- Error: “Issues Updating Inventory”
- Error: “You are offline! You need to enable sales and either launch the MarketApp client or enable the extension!”
- Error: “Link Verification Error, Our Bot Cannot Retrieve or Transfer Items to You. Please Check the Possibility of Offline Trades on Your Account”
- What Is the Commission for Withdrawing Money?
- I Submitted a Withdrawal Request, but the Funds Haven't Arrived
- What Is the Difference Between the Withdrawal Amount and the Amount to Receive?
- What Is a Payment Password and What to Do If It's Lost?
- How to Correctly Withdraw Money to Your Steam Account Balance
- Why Can't I Withdraw Funds to an International Card?
- How to Send an Item Link in the Chat?
- Error: “You cannot write to chat until you reach level 1 in steam. You can still write to tech support.”
- Error: “To access the chat, you need to establish yourself as a reliable seller or buyer and have a small turnover on our platform.”
- Can I Suggest Improvements for Market.CSGO?
What Is a Payment Password and What to Do If It's Lost?
A payment password is a secret code required to withdraw money from your account. Only someone who knows this password can perform a withdrawal. You can set or change your payment password in the "Security" section of your profile.
Two-factor authentication (2FA) as an Alternative to a Payment Password
2FA also serves to protect fund withdrawals but differs in that, instead of a static code, it uses a dynamic six-digit combination that changes every 30 seconds. This provides a higher level of security, and we recommend using this feature to protect your account.
How to Set Up Protection in Your Profile
In your profile's security settings, you can choose your method of protection:
Set a payment password, or
Activate two-factor authentication (2FA) through any authentication app like Google Authenticator or Authy.
What to Do If You're Asked for a Payment Password You Didn't Set
If you're prompted for a payment password during a withdrawal and you didn't set one, it may mean someone set it without your knowledge. This could indicate your account has been compromised. Here's what to do:
Immediately contact support and request a temporary block on your account.
Check and secure your account from potential threats.
Review the recommendations in the FAQ section titled "About Security on the Site."
Ask support to remove the payment password and restore access to your account.